Services
We work from the situation, not the service list.
Most commerce challenges don’t arrive with a label. They arrive as pressure — a platform that’s not scaling, a system integration that’s costing you more than it saves, a strategic decision nobody wants to make. We start there.
01
Commerce Strategy
“We’re growing fast and our platform is starting to feel like the ceiling, not the floor. We don’t know whether to optimize what we have or start over.”
Platform selection, roadmap development, vendor evaluation, and the hard conversations about what your business actually needs — versus what’s being sold to you. We help you make the call with confidence, not guesswork.
02
Architecture and AI Integration
“Every part of the business wants to add AI to something. We need a way to figure out which of those are worth doing, which ones quietly create five years of debt, and which ones are someone else’s strategy in a deck.”
Architecture work for companies past the experimentation phase — AI features, agentic workflows, data infrastructure, platform consolidation. We do the diagnostic, the sequencing, and the integration design that makes the bets land instead of pile up.
03
Platform Selection & Implementation
“We’ve been demoing platforms for three months. Every vendor says they can do everything. We need someone who knows what’s actually true.”
Vendor-neutral evaluation, implementation oversight, and a bias toward what works over what’s trending. We’ve built on every major platform — and know where each one breaks down.
04
Systems Integration
“Our ERP, PIM, and ecommerce platform are technically connected, but the data is wrong, the sync is slow, and every order exception requires manual intervention.”
Making the stack actually work — ERPs, PIMs, WMSs, CRMs, and the ecommerce layer — so the business can move instead of managing workarounds.
05
Subscriptions &Complex Commerce
“We’re launching a subscription model, but the platform we’re on wasn’t built for it. Every workaround creates three new problems — billing edge cases, customer service tickets nobody can resolve, finance reconciliation that breaks at month-end. We need someone who can tell us what to fix, replace, or live with.”
Recurring revenue models, marketplace buildouts, B2B commerce, and the commerce patterns that don’t fit the default playbook. This is where platform limitations become strategic decisions.
06
AI & Agentic Commerce
“Everyone on our leadership team is talking about AI. Nobody agrees on what it means for the business. We need someone who can cut through the noise.”
Grounded guidance on what AI actually changes for commerce — and what it doesn’t yet. We help you understand where the real opportunities are, starting with the foundations that make AI useful.
07
Commerce Diagnostics
“The project has stalled. The agency says it’s on track. Leadership is asking questions nobody can answer. Something is wrong and we can’t name it.”
An independent read on what’s actually happening — technically, organizationally, or strategically. We find it, name it, and tell you what to do about it. No agenda, no upsell.
Not sure which of these fits? That's a good sign you need the diagnostics.
Let's have a conversation about what's actually going on.